Posted 3 days ago
Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of one of Vancouver's most sought out farm to table restaurant- Honey Salt!
BA Restaurant Holdings, (Honey Salt) is looking for an experienced Shift Supervisor to join our team!
COMPANY OVERVIEW
Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including the Honey Salt. Honey Salt offers a farm-to-table inspired menu serving chef-driven, farm to table cuisine, and a variety of wines and cocktails with an emphasis on locally and regionally sourced ingredients that highlight the bounty of British Columbia in an approachable and comfortable setting. When you think of the comforts of home, it involves food so exquisite that you feel it down in your soul. Honey Salt, a true neighbourhood restaurant that combines classic comfort with relaxed sophistication, is looking for YOU to join our team!
POSITION OVERVIEW
The Shift Supervisor is primarily responsible for overseeing all front of the house operations including a la carte, catering/group sales and beverage functions. They will oversee all front of the house staff and work closely with the management team to ensure smooth operation of the outlet while following both company and facility policies and procedures. This position will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates ensuring “employer of choice” decisions. The Shift Lead continually strives for 100% guest satisfaction.
GENERAL RESPONSIBILITIES
The Shift Supervisor is responsible for:
Working in collaboration with other Team Members and Departments to ensure the restaurant, lounge and patio operates in accordance with established operational procedures
Ensuring customer satisfaction through promoting excellent customer service and responding to customer inquiries and complaints in a tactful and professional manner
Maintaining effective quality control for all food served
Analyzing staff evaluations and feedback to improve overall guest experience
Monitoring the physical outlet and storage areas including FF&E, inventory, cleaning and repair schedules, and placing orders for disposables and other supplies
Overseeing all Team Member related activities from arrival to departure including training current and new staff ensuring the adherence to established standards and assigned tasks
Interacting directly with guests, providing an exceptional hospitality experience
Maintaining a composed and professional demeanor while providing exemplary leadership and outlet representation
Being aware of menu items, menu and operational changes and communicating the information as applicable
Protecting the organization, guests, Team Members and Leaders by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
All duties as assigned by the General Manager of the restaurant or their designated representative
QUALIFICATIONS
The Shift Supervisor must:
Have a minimum of 1 year of supervisory experience within similar environment including a hotel, restaurant, catering or other fast paced high-volume establishment
Prior experience as Shift Supervisor is an asset
Have valid Serving it Right and Foodsafe certificates. Certificates in mixology would be considered an asset
Be able to obtain and maintain a GPEB license
Have an excellent command of both spoken and written English. Knowledge of a 2nd language would be considered an asset
Have solid leadership, problem solving, decision making, customer service, communication and sales skills
Have detailed product knowledge and effectively handle all guest and Team Member inquiries including food and beverage suggestions, dietary, food sensitivity or allergy requirements
Accurately operate POS terminals, debit payment systems, Open Table and other computerized or electronic systems
Have strong business acumen, cost management, attention to detail and be able to multi task effectively
Have detailed knowledge of the Vancouver area including Parq Vancouver amenities, services and local attractions
Be able to stand for extended periods of time, reach, bend and stoop repeatedly and frequently lift and carry up to 44 pounds
What we offer:
Comprehensive health, dental, vision care benefits
Flexible work life balance
Paid Vacation
Extensive RRSP matching program
Career Growth and development opportunities
Associate Recognition Events including an amazing Holiday Party!
Associate Discounts at Parq
We look forward to hearing from you!
CELEBRATING THE PASSION, INNOVATION, AND COMMUNITY THAT COMES WITH GREAT FOOD
A true neighbourhood restaurant that combines classic comfort with a relaxed sophistication, Honey Salt delivers a contemporary experience complemented by the warmth and style of its dedicated owners. Serving chef-driven, farm to table cuisine with an emphasis on locally and regionally sourced ingredients that highlight the bounty of British Columbia in an approachable and comfortable setting.
CELEBRATING THE PASSION, INNOVATION, AND COMMUNITY THAT COMES WITH GREAT FOOD
A true neighbourhood restaurant that combines classic comfort with a relaxed sophistication, Honey Salt delivers a contemporary experience complemented by the warmth and style of its dedicated owners. Serving chef-driven, farm to table cuisine with an emphasis on locally and regionally sourced ingredients that highlight the bounty of British Columbia in an approachable and comfortable setting.
