College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Logistics, materials, and supply chain management
or equivalent experience
Work setting
Urban area
Private sector
Business
Construction company
Industrial
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive payments
Sell merchandise
Maintain and manage digital database
Answer clients' inquiries and provide information
Computer and technology knowledge
Database software
Enterprise resource planning (ERP) software
Internet
MS Excel
MS Outlook
MS Windows
MS Word
MS Office
Spreadsheet
Google Drive
Electronic mail
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Hand-eye co-ordination
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Ability to multitask
Dependability
Honesty
Quick learner
Screening questions
Are you available for the advertised start date?
Are you currently a student?
Are you currently legally able to work in Canada?
Are you willing to relocate for this position?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
What is the highest level of study you have completed?
