Must be of legal age to mix and serve alcoholic beverages
Address customers' complaints or concerns
Prepare and serve specialty food at customers' tables
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Clear and clean tables, trays and chairs
Describe and advise on wine selection
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Serve food and beverages
Take orders and relay to kitchen and bar staff
Assist clients/guests with special needs
Provide customer service
Work conditions and physical capabilities
Bending, crouching, kneeling
Fast-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Excellent oral communication
Flexibility
Initiative
Organized
Reliability
Team player
Support for persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Provides awareness training to employees to create a welcoming work environment for Veterans
Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Support for mature workers
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
