Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
Tasks
Act as spokesperson for an organization
Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Assist in the preparation of brochures, reports, newsletters and other material
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
