Grande Prairie KOA Journey

Grande Prairie, AB

Grande Prairie KOA Journey

Grande Prairie, AB

front desk agent

Grande Prairie, AB (view on map)

Posted 6 days ago

Job Description

• Work Term: Seasonal
• Work Language: English
• Hours: 30 hours bi-weekly
• Education: No degree, certificate or diploma
• Experience: Experience an asset
Work setting
• Hospitality industry
• Rural area
• Campground workers
Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Provide customer service
Student status
• Full time enrollment
• Part time enrollment
Computer and technology knowledge
• Word processing software
• Central reservation system (CRS)
• Internet
Transportation/travel information
• Own transportation
• Public transportation is not available
Work conditions and physical capabilities
• Attention to detail
• Standing for extended periods
Personal suitability
• Client focus
• Dependability
• Excellent oral communication
• Judgement
• Organized
• Reliability
• Resourcefulness
Screening questions
• Do you live near the job location?
Employment terms options
• Evening
• Morning
Employment terms options
• Day
• Weekend
Other benefits
• Free parking available