JW Marriott The Rosseau Muskoka Resort & Spa

Minett, ON

JW Marriott The Rosseau Muskoka Resort & Spa

Minett, ON

guest services manager

Minett, ON (view on map)

Posted 24 days ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• or equivalent experience

Work setting

• Rural area
• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Organize and maintain inventory

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Standing for extended periods
• Repetitive tasks

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Initiative
• Team player
• Dependability
• Judgement
• Reliability
• Organized

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Other benefits
• Travel insurance
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week