Posted 16 days ago
Supervise FOH restaurant employees including servers, bartenders, hosts, and support Staff. Ensuring that Guests receive excellent service and great food, and that they have a memorable quality experience. Helping restaurant staff, hosting, taking drink and food orders, serving customers, or cleaning tables. Reporting directly to the Restaurant Director, the Restaurant Supervisor responsibilities might include:
scheduling restaurant staff and delegating tasks
- hiring, training, and managing restaurant staff,
- ordering alcohol, and cleaning supplies
- ensuring prompt and friendly customer service
- maintaining quality and service standards
- ensuring all staff are knowledgeable about menu offerings and individual ingredients
- educating staff about potential food allergies and how to make customers aware of these ingredients
- maintaining good relationships with suppliers
- meeting monthly budgets and quotas
- reducing operational costs
- increasing productivity
- ensuring all staff follow strict personal safety, food safety and food storage guidelines
- supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
- managing Liquor inventory
- interacting with restaurant guests to gauge satisfaction and improve customer service
responding to customer feedback and resolving conflicts effectively
- operating the point-of-sale system, processing payments, and issuing gift cards
- arranging group events and ensuring the restaurant and staff meet service and food expectations
- catering for VIP guests
- authorizing refunds or other equivalent options
- creating innovative promotions and designing marketing materials
- handling Staff vacation requests, and other administrative duties related to restaurant operations
- be the Leader
Stylish, contemporary Italian restaurant offering modern Italian fare with local ingredients.
Stylish, contemporary Italian restaurant offering modern Italian fare with local ingredients.
