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Casino Rama Resort

3 reviews and 0 salaries
5899 Rama Rd, Orillia, ON

Banquet & Concessions Manager

Part Time / Full Time

Banquet & Concessions Manager

Orillia, Ontario (view on map)

Posted 9 days ago

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Immediate Start

Job Description

Job Type: Full-Time

Wages: Starting at $69,071.00+

Job Title/Classification:
 Banquet & Concessions Manager
Department:
 Food & Beverage
Employment Type:
 Full-Time
Wages:
Starting at $69,071.00
# of Vacancies:
 1
 
Who We Are
Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.
Why Work For Us
Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 
 
The Position
This role liaises with Culinary, Kitchen Services and Guest Services with a focus on managing and maintaining Gateway Casinos standards and exceptional guest and employee experiences.  You will provide leadership to ensure effective management of the beverage services on the gaming floor and in all bars, develop employees and engage and motivate the Banquet & Concession team to deliver a high customer experience and product knowledge to our guests.
This role will support the continuity of Banquets and Concessions operations across the Rama property, as required.
Key Responsibilities 
  • Ensure correct staffing levels to maximize productivity and business performance to be fully conversant in all training modules for each area
  • Work with the TA team to lead staffing and recruitment initiatives
  • Oversee the supervision of all staff and performance management process through ongoing coaching, feedback and development to motivate, engage and drive a high performing team
  • Work with and manage budgets to keep effective control of cost of goods and labour
  • Update and maintain all beverage menus in Banquets & Concessions with pricing and content
  • Control all Liquor, wine and beer inventories, purchasing and storage
  • Develop and maintain departmental quality standards and ensure they are met
  • Be fully conversant in all training modules for both Banquets and Concessions
  • Create a positive and engaging work environment people want to be a part of
  • Ensure that the team is working to expectations and standard.
  • Perform other duties as assigned
 
What You’ll Require  
  • Minimum 5 years experience in a leadership role within high volume banquet and bar operations
  • Relevant post-secondary education in Hospitality Management or another related field preferred
  • Smart Serve and Food Handlers certification
  • WHMIS (Training provided)
  • AGCO Category 1 Licensing
  • Liquor Policies and Procedures Training
  • Extensive experience in banquet operation and concession services
  • Varied experience in the hospitality industry from hotel to restaurant to bars is an asset
  • Experience leading multiple outlets is an asset
  • Must be able to walk and stand for long periods of time
  • Ability to work in hot, cold and humid environments (indoor/outdoor) as required
  • Ability to lift and carry up to 50 pounds
  • Ability to work all shifts, weekends, holidays, and special events needed
  • All employees at Casino Rama are expected to:
    • Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act
    • Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols
    • Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers
 
What Is Next
Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages!
 
**Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements 
 
Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. 
 
"Play Smart"
 

 

Requirements:

  • Work Permit
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