Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.
Why Work For Us
Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!
The Position
This role will work within an assigned outlet with opportunity to cross over to other outlets.You will provide leadership to develop employees and engage and motivate a team to deliver a high customer experience and product knowledge to our guests.
This role will support continuity of any Food and Beverage outlet operations across the Rama property, as required.
Key Responsibilities
Ensure correct staffing levels to maximize productivity and business performance to be fully conversant in all training modules for each outlet
Work with the TA team to lead staffing and recruitment initiatives
Oversee the supervision of all staff and performance management process through ongoing coaching, feedback and development to motivate, engage and drive a high performing team
Control beverage and wares inventories, liaise to purchase as required
Work with and manage budgets to keep effective control of cost of goods and labour
Manage and promote entertainment and special events within the outlet(s)
Create and manage scheduling and shift requirements in accordance with operational requirements
Develop and maintain departmental quality standards.
Be fully conversant in all training modules for their outlet
Create a positive and engaging work environment people want to be a part of
Perform other duties as assigned
What You’ll Require
Minimum 5 years experience in a leadership role within high volume restaurant and bar operations
Relevant post-secondary education in Hospitality Management or another related field preferred
Smart Serve and Food Handlers certification
WHMIS (Training provided)
Eligibility for AGCO Category 1 Licensing.
Extensive restaurant operation and food and beverage knowledge
Varied experience in the hospitality industry from hotel to restaurant to bars is an asset
Experience leading multiple outlets is an asset
Proven leadership experience successfully managing a large team, developing and motivating staff and leading by example
Must be able to walk and stand for long periods of time
Ability to work in hot, cold and humid environments (indoor/outdoor) as required
Ability to lift and carry up to 50 pounds
Ability to work all shifts, weekends, holidays, and special events needed
All employees at Casino Rama are expected to:
Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act
Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols
Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers
What Is Next
Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages!
**Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements
Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.
