Hôtel PUR

Québec, QC

Hôtel PUR

Québec, QC

waiter/waitress

Québec, QC (view on map)

Posted 2 days ago

Job Description

• Work Term: Permanent
• Work Language: Bilingual
• Hours: 5 to 35 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
Work setting
• Restaurant
• Hotel, motel, resort
Tasks
• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service
Supervision
• No supervision responsibility
Certificates, licences, memberships, and courses 
• Food and Beverage Server Training
Computer and technology knowledge
• Electronic cash register
• Point of sale system
Security and safety
• Criminal record check
Work conditions and physical capabilities
• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player
Screening questions
• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting?
Employment terms options
• Early morning
• Evening
Employment terms options
• Shift
• Morning
• On call
• Day
• Weekend
Financial benefits
• As per collective agreement
• Gratuities
Other benefits
• Parking available