Posted 15 days ago
Don Alfonso is currently looking for a customer-oriented Head Host to join our team The Head Host will be in-charge of creating exceptional experiences for our guests. Applicants should expect a highly systematic and deliberately paced fine dining restaurant service.
Duties and Responsibilities:
• Handling reservations and making sure that guests have everything they need for an enjoyable experience
• Answering phone calls, taking reservations, and answering questions
• Greeting guests as they enter and putting them on a waiting list, as necessary
• Providing guests with menus and answering any initial questions
• Seating guests at tables or in waiting areas
• Coordinate with Servers to ensure efficient service
• Communicate with supervisors or management on any issue related to customers
• Responding to complaints and helping to resolve them
• Other duties as assigned by management
Qualifications:
• Previous experience in a hospitality or customer service role preferred
• Experience with OpenTable is an asset
• Excellent communication and interpersonal skills
• Capability of multi-tasking under pressure
• Strong organizational skills with exceptional attention to detail
• Friendly and outgoing personality
• Ability to stay composed in challenging situations
• Able to legally work in Canada
Don Alfonso is committed to an inclusive, barrier-free work environment, recruitment and selection process. Accommodations are available upon request for candidate taking part in all aspects of the recruitment process.
The City’s most internationally acclaimed restaurant, Don Alfonso 1890 Toronto has been named as the Best Italian Restaurant in the World- Outside of Italy by 50 Top Italy. Created in partnership with hospitality icon Nick Di Donato of the Liberty Entertainment Group, Don Alfonso 1890 Toronto is the only North American location of world renowned Michelin Star Chefs Alfonso and Ernesto Iaccarino’s Don Alfonso 1890. Located on the 38th floor of the iconic Westin Harbour Castle, on the edge of Lake Ontario, the Don Alfonso's new location will offer stunning views of the city skyline and Toronto’s harbour.
Since opening, Don Alfonso 1890 Toronto has also been recognized with a number of prolific national and international awards and honours, including Gambero Rosso’s ‘Best New Restaurant in the World’ and Tre Forchette (3 Forks), La Liste Best Italian Restaurant in Canada and in the Top Ten of Restaurants in Canada, Canada’s 100 Best Restaurants, the DiRoNA – Distinguished Restaurants of North America, OpenTable’s Top 100 Restaurants in Canada and the Wine Spectator Best of Award of Excellence.
Showcasing the incredible cuisine of Chef Ernesto Iaccarino and the wonderful fresh flavors of the Amalfi coast, Don Alfonso 1890 is an internationally recognized award-winning concept with locations in Sant’Agata, Amalfi Coast, Italy; Levello, Basilicata, Italy; Helena Bay, New Zealand; Macau, China and now Toronto. Don Alfonso 1890’s cuisine is characterized by its modernity, Mediterranean flare and the exceptional quality of the raw materials used.
The City’s most internationally acclaimed restaurant, Don Alfonso 1890 Toronto has been named as the Best Italian Restaurant in the World- Outside of Italy by 50 Top Italy. Created in partnership with hospitality icon Nick Di Donato of the Liberty Entertainment Group, Don Alfonso 1890 Toronto is the only North American location of world renowned Michelin Star Chefs Alfonso and Ernesto Iaccarino’s Don Alfonso 1890. Located on the 38th floor of the iconic Westin Harbour Castle, on the edge of Lake Ontario, the Don Alfonso's new location will offer stunning views of the city skyline and Toronto’s harbour.
Since opening, Don Alfonso 1890 Toronto has also been recognized with a number of prolific national and international awards and honours, including Gambero Rosso’s ‘Best New Restaurant in the World’ and Tre Forchette (3 Forks), La Liste Best Italian Restaurant in Canada and in the Top Ten of Restaurants in Canada, Canada’s 100 Best Restaurants, the DiRoNA – Distinguished Restaurants of North America, OpenTable’s Top 100 Restaurants in Canada and the Wine Spectator Best of Award of Excellence.
Showcasing the incredible cuisine of Chef Ernesto Iaccarino and the wonderful fresh flavors of the Amalfi coast, Don Alfonso 1890 is an internationally recognized award-winning concept with locations in Sant’Agata, Amalfi Coast, Italy; Levello, Basilicata, Italy; Helena Bay, New Zealand; Macau, China and now Toronto. Don Alfonso 1890’s cuisine is characterized by its modernity, Mediterranean flare and the exceptional quality of the raw materials used.
