Posted 2 days ago
NODO Liberty is a bustling restaurant located in the heart of Liberty Village, known for its authentic Italian cuisine and vibrant atmosphere. With our beautiful second-floor patio overlooking Liberty Village, we offer a unique dining experience, especially during the warmer months! Our location is at the center of the action, making it a popular destination for guests before and after TFC games and concerts. As a result, we experience high-volume service during these peak seasons and are looking for a dedicated Seasonal Floor Supervisor to join our team.
Job Summary:
As a Floor Supervisor, you will play a key role in managing the restaurant’s floor operations, ensuring an exceptional guest experience, and leading the front-of-house team during our busiest months. This role requires strong leadership, organization, and problem-solving skills to manage high guest volumes efficiently. The ideal candidate will have experience handling reservations through OpenTable and be confident in managing the door and crowds effectively.
Key Responsibilities:
- Supervise and coordinate front-of-house staff to ensure smooth service flow during high-traffic hours.
- Manage guest reservations and walk-ins efficiently using OpenTable, ensuring optimal table turnover and seating arrangements.
- Oversee the host stand and assist with crowd management during peak times.
- Ensure high standards of guest satisfaction by conducting table checks and addressing any concerns promptly.
- Support and communicate with servers, bartenders, support staff and hosts to maintain excellent service and workflow.
- Monitor and maintain cleanliness, organization, and safety standards on the floor and patio.
- Assist in training and coaching staff to uphold restaurant standards and exceptional hospitality.
- Act as a liaison between the kitchen and front-of-house staff to ensure timely service and guest satisfaction.
- Qualifications & Requirements:
- Previous experience in a supervisory or leadership role in a high-volume restaurant setting.
- Experience with OpenTable or similar reservation management software is an asset.
- Strong ability to multitask, stay organized, and work efficiently under pressure.
- Excellent leadership, problem-solving, and customer service skills.
- A team-oriented mindset with a proactive approach to problem-solving.
- Availability to work evenings, weekends, and holidays as needed, particularly during peak event nights.
- Smart Serve certification is required.
Why Join Us?
- Work in a lively, high-energy environment with a passionate team.
- Gain valuable experience managing a busy restaurant floor during peak season.
- Enjoy the vibrant atmosphere of Liberty Village with a stunning patio setting.
If you are a hospitality professional who thrives in fast-paced environments and loves creating memorable guest experiences, we want to hear from you! Apply today to be part of the NODO Liberty team this season.
** Must be legally permitted to work in Canada. **
Casual Italian restaurant in Liberty Village.
