The Lunch Lady

93 Ossington Ave, Toronto, ON

Host(ess)

Part Time / Full Time

Host(ess) @ Michelin Bib Gourmand Restaurant THE LUNCH LADY (Toronto)

Toronto, Ontario (view on map)

Posted 6 days ago

 
$17.20/hr + tips
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Immediate Start
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4 days/week required availability
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Mornings, Afternoons, Evenings shifts

Job Perks & Benefits

Advancement Opportunities
Discounted Staff Meals
Flexible Schedule

Job Description

Job Title: HOST(ESS)
Location: The Lunch Lady, Toronto, ON
Type: Full-Time, Part-time

About The Lunch Lady
The Lunch Lady is a celebrated Vietnamese restaurant bringing the vibrant flavors of Saigon street food to Vancouver. With an ever-growing loyal customer base and dynamic dining experience, we are proud to have earned the Michelin Bib Gourmand recognition for 3 consecutive years. As we expand our reach to Toronto, we are looking for passionate and experienced team members to uphold our high standards of food, service, and guest experience.

Position Overview
We are hiring Hosts(esses) to join our team in Toronto. As a Host(ess), you will be the first point of contact for our guests, responsible for creating a warm and welcoming environment while ensuring a smooth, efficient flow of guests throughout the restaurant. Your role will be key in delivering outstanding guest service, supporting the front-of-house team, and maintaining a high level of professionalism in a fast-paced, high-volume setting.

Responsibilities
• Greet guests warmly and ensure they are seated in a timely and comfortable manner.
• Provide excellent customer service to guests, staff, and the culinary team.
• Maintain a comprehensive knowledge of the restaurant's food and beverage offerings.
• Manage guest reservations and waiting lists using OpenTable.
• Coordinate with servers and management to ensure smooth seating flow.
• Ensure cleanliness and organization of the front-of-house area, including the host station.
• Maintain a positive, friendly, and professional demeanor at all times.
• Assist with special requests and guest inquiries regarding dietary restrictions or preferences.
• Help to create and maintain a welcoming atmosphere for every guest.

Qualifications - To be successful in this role, candidates must possess the following qualifications:
• Minimum 1 year of previous experience in a hosting or customer service role is required.
• Positive attitude, friendly demeanor, and willingness to assist guests and team members.
• Strong guest service skills with the ability to handle high-pressure situations calmly and professionally.
• Excellent communication skills, both verbal and written.
• Ability to multi-task and stay organized in a fast-paced environment.
• Proficiency in English is required; bilingual language skills are a plus.
• Flexibility to work varying shifts, including weekends, evenings, and holidays.
• Physical ability to stand and walk for extended periods.

Why Join The Lunch Lady?
• Minimum hourly wage + tips.
• Opportunities for professional growth and advancement.
• A chance to be part of a vibrant, well-loved brand with a loyal customer base.
• Supportive team environment that values creativity, collaboration, and hard work.

How to Apply
If you’re ready to take the next step in your hospitality career, we’d love to hear from you!

We thank all applicants for their interest, but only those selected for an interview will be contacted.



Requirements:

  • Work Permit
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About The Lunch Lady


The Lunch Lady began as a humble street food stall in Vietnam, established in 1995. The daily rotating soup cart gained global fame after being featured on Anthony Bourdain's renowned show "No Reservations." Building on this legacy, the legendary "Lunch Lady" partnered with local chefs to craft chef-inspired street fusion food, opening the first North American location in 2020.

Since then, The Lunch Lady has garnered numerous accolades, including being listed among Canada’s Top 100 Best New Restaurants and receiving the Michelin Bib Gourmand recognition for three consecutive years.

Now expanding to Toronto, The Lunch Lady invites you to join our award-winning team. Our vision is to celebrate and grow Vietnam's culinary traditions, sharing our story through food and inspiring new connections along the way.