Posted 15 days ago
WHO WE ARE
The Vancouver Club is a distinguished private members club nestled in downtown Vancouver. Established in 1893, the Club has a rich history and a commitment to exceptional service offering an array of amenities, including dining, function spaces, accommodations, and fitness facilities. The Club is dedicated to providing unparalleled meaningful experiences for it's members.
OPPORTUNITY OVERVIEW
As our Assistant Food and Beverage Manager, you will be responsible for supervising the operations of our restaurant, lounge, bars, and rooftop, while under the direction of the Director of Restaurant and Bars. This "hands-on" position works closely with other departments, specifically Kitchen and Catering. They will work collaboratively with the service team while personally assisting in providing high quality service. They will monitor and control financial and administrative responsibilities, including managing labor, scheduling, and training and developing the service team.
RESPONSIBILITIES
- Foster a positive and inclusive work culture that promotes teamwork, collaboration, and a
passion for delivering exceptional service.
- Lead by example, demonstrating professionalism, integrity, and a strong work ethic.
- Supervises the performance service team in all of the Club’s restaurant and bar outlets.
- Ensures the smooth execution of service, including hands-on involvement when required
through being present on the floor during service hours.
- Evaluates schedules to manage labor and maximize profits..
- Executes all styles of service, including wine service with confidence.
- Maintains knowledge of all current menus and wine lists.
- Inspects the set-up of designated service sections in all service areas.
- Leads pre-shift meetings with the service team.
- Provides service and sales training to empower the service team to provide excellent
service.
- Assigns side-work duties and stations to all service staff.
- Responds to Member and guest's needs in a timely manner.
- Communicate issues/problems to the Director of Restaurant & Bars or appropriate -
department Manager.
- Interacts with guests to obtain feedback on product quality and service levels.
- Assists with monthly inventory count as needed.
- Perform other duties as required.
REQUIRED EXPERIENCE AND QUALIFICATIONS
- Experience working for a private Club a bonus.
- 5 years experience in Food and Beverage Service.
- Minimum 2 years of supervisory/managerial experience required.
- Minimum WSET level 2 or equivalent required.
- Computer Knowledge (MS Excel, MS Word).
- Excellent written and verbal communication skills.
- Leadership skills to motivate and develop team.
- Demonstrated ability to provide superior customer service.
- Flexible work schedule including evenings, weekends and holidays is required.
- Serving It Right Certification required.
WHAT WE OFFER
- Opportunity to grow your career with a highly reputable organization.
- Daily staff meals.
- Staff fitness classes (yoga, barre, boxing, and others).
- Non-matched RRSP contribution after 1 year of employment.
- Extended health and dental benefits after three months.
- Health and Wellness allowance per year.
- Christmas bonus.
- Uniforms and dry cleaning.
- Staff events.
- 50% off haircuts at the Club's salon.
- Positive and supportive environment - we work hard and we love to have fun.
The Vancouver Club is a values-driven private members club that is deeply committed to building an equitable and diverse workforce.
We recognize that our greatest asset is our team. We welcome diverse perspectives, educational backgrounds, and experiences to best serve our team, our members, and our community. Join us in shaping the future of Vancouver Club and delivering exceptional experiences for our esteemed members.
The Vancouver Club is located in the heart of the financial district in Vancouver British Columbia
The Vancouver Club is located in the heart of the financial district in Vancouver British Columbia
