Posted 19 hours ago
JOB SUMMARY:
We are seeking energetic, positive and hospitality driven people to join our dynamic service team. The ideal candidate is someone who possesses a genuine love for hospitality, enjoys engaging with guests thrives in a fast-paced upscale dining environment, and is committed to continuous improvement. With a strong background in food and wine, this individual should have at last 5 years of experience in providing top-notch service in a similar setting.
RESPONSIBILTIES:
Guest Engagement
o Greet and welcome guests with a warm and friendly demeanor.
o Foster a positive and inviting atmosphere, ensuring guests feel comfortable and valued
throughout their dining experience.
o Anticipate and respond to guest needs promptly and courteously.
Service Excellence
o Provide exemplary service by delivering orders accurately and efficiently.
o Demonstrate a thorough knowledge of the menu, including food and beverage offerings, to guide guests through their selections.
Maintain a keen awareness of dining room flow and collaborate with team members to ensure seamless service.
Feedback and Continuous Improvement
o Actively seek and welcome feedback from guests, understanding that constructive criticism is essential for personal and professional growth.
o Collaborate with colleagues and management to implement feedback and continuously enhance service quality.
o Proactively identify opportunities for improvement and contribute to the overall success of the team.
Team Collaboration
o Work collaboratively with kitchen staff, bartenders, and other team members to ensure smooth coordination of service.
o Communicate effectively with colleagues to maintain a positive and efficient work environment
QUALIFICATIONS:
o Minimum of 5 years of experience as a server in a fast-paced upscale dining establishment
o Exceptional interpersonal skills with a genuine passion for hospitality.
o Strong knowledge of food and wine, including pairings and service techniques.
o Ability to handle high-pressure situations with grace and professionalism.
o Excellent communication and active listening skills.
o Willingness to learn and adapt in a dynamic work environment.
o Open to receiving and implementing feedback for continuous improvement.
o Must be able to lift a minimum of 30 lbs.
o Must be able to stand for long periods of time in a fast-paced environment.
o Ideal candidate must be available to work weekends and holidays. Must be available to work at a minimum 3 days per week.
Important that all applicants applying have a valid work permit for Canada at the time of applying.
This is a unionized position paying a wage of $19.45 per hour to start + gratuities
If you are interested in this exciting opportunity, please submit your application and we thank everyone who applies. Please note however only those candidates shortlisted will be contacted.
The Vancouver Lawn Tennis & Badminton Club is the city's premier racquets, fitness and social Club. Located just a few minutes from downtown, the club offer exceptional tennis, badminton, squash, fitness and aquatics programming for over 4,000 members, along with a variety of social events with upscale-casual dining in 3 restaurants.
The Vancouver Lawn Tennis & Badminton Club is the city's premier racquets, fitness and social Club. Located just a few minutes from downtown, the club offer exceptional tennis, badminton, squash, fitness and aquatics programming for over 4,000 members, along with a variety of social events with upscale-casual dining in 3 restaurants.
