Nita Lake Lodge - Hotel

Whistler, BC

Nita Lake Lodge - Hotel

Whistler, BC

guest service agent

Whistler, BC (view on map)

Posted 10 days ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset
Work setting
• Hotel, motel, resort
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service
Computer and technology knowledge
• Word processing software
• Spreadsheet
Work conditions and physical capabilities
• Fast-paced environment
Personal suitability
• Client focus
Government programs
• Recognized employer
Health benefits
• Dental plan
• Health care plan
Other benefits
• Other benefits
• Parking available
• Wellness program
Support for youths
• Offers on-the-job training tailored to youth
• Work Term: Permanent
• Work Language: English
• Hours: 32 to 40 hours per week