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guest service agent Part Time / Full Time

26 days ago
Riverside Spa
Calgary, AB (map)
 3.8 km away

guest service agent

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Immediate Start

Job Description

  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • or equivalent experience
  • Work setting
  • Spa
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Work conditions and physical capabilities
  • Attention to detail
  • Work under pressure
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Screening questions
  • Are you authorized to work in Canada?
  • Are you currently a student?
  • Employment terms options
  • Evening
  • Experience
  • Experience an asset
  • Employment terms options
  • To be determined
  • Day
  • Weekend
  • Financial benefits
  • Commission
  • Gratuities
  • Other benefits
  • Free parking available
  • Paid time off (volunteering or personal days)
  • Wellness program
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 16 to 21 hours per week

Requirements

  • Work Permit

About Riverside Spa

Riverside Spa in Calgary, AB


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