Job type: Contract Full-Time Salaried
Salary range: $58,500 - $62,000
The Gateway to Your Future
Manages the Food and Beverage kitchen activities on scheduled shifts, ensures customer service, food quality and policies and procedures are followed. Leads Food and Beverage employees and communicates issues, concerns, and feedback. Undertakes initiatives to attract and retain future business. Supports and implements financial, human resources and resource needs.
We Provide
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
Key Responsibilities
- Manages all Food and Beverage activities through subordinate staff and ensures they have sufficient resources available.
- Develops and directs Food and Beverage staff to achieve high levels of performance and customer service.
- Ensures appropriate stock levels are maintained.
- Ensure cleanliness and hygiene is maintained and that food products are rotated to ensure high standards of freshness. Ensures refrigerators and storerooms are organized and maintained and that all food products are correctly stored.
- Oversees the Human Resources issues, performance, safety and recruitment needs of the department. Manages the performance of direct reports including: training, appraising performance, providing positive and corrective feedback, coaching, and administering discipline.
- Assists with or contributes to the menu, department budget, undertakes corrective action, ensures scheduling and expenditures are controlled.
- Ensures that all food is prepared in accordance with predetermined quality standards.
- Ensures consistent food preparation and the highest calibre of food presentation and takes advantage of opportunities to improve upon both.
- Retains a thorough and updated knowledge of company policies and procedures, provincial and local regulations for casino operations, beverage service and food services.
- Liaises with government regulators that impact the operation of the department and the Casino.
- Liaises with the casino management team to ensure that a high level of effective communication is maintained and participates in casino initiatives.
- Holds meetings with kitchen staff and communicates Food and Beverage Department issues, concerns, and feedback to the Executive Chef, and the kitchen management team.
- Demonstrates a thorough knowledge of all emergency procedures.
- May coordinate department initiatives with Food and Beverage and casino staff. Identifies business opportunities and organizes or oversees the development and deliverables of these efforts.
- May undertake statistical analysis such as revenue reports, daily reconciliation, price mark ups, food costing, product inventories plus sales analysis of Food and Beverage products. Monitors and processes invoices and expenditures.
- Takes on additional responsibilities as required.
What You Bring
- Diploma or degree in culinary arts or restaurant management
- 2 to 5 years experience in restaurant supervision or an equivalent combination of education, and experience
- Red Seal or equivalent certification an asset
- Provincial certifications for alcohol service and food preparation
- Knowledgeable in safety and fire prevention / evacuation procedures
- Proven leadership skills – able to direct and supervise staff
- Working knowledge with spreadsheets, word processing software, email, point of sale and inventory control applications
- General understanding of casino operations
- Excellent problem solving skills
- Self motivated and able to multi-task
- Excellent communicator – both written and verbal English
- Solid customer service skills
- Proven to be detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
- Demonstrates and promotes teamwork proficiency
- Ability to work well in a team oriented environment
Working Conditions/Physical Requirements
- Must be able to stand for long periods of time
- Must be willing to work all shifts and flexible hours
- Works In hot, cold and humid environments
- Ability to lift up to 50 pounds required.
- Manual dexterity required to use desktop computer and peripherals.
Why Work With Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 29 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.
Get to Know Gateway
Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 27 gaming properties in British Columbia and Ontario and two additional properties in Edmonton, Alberta. Across its entire portfolio, Gateway currently employs approximately 7,000 people and features approximately 334 table games (including 27 poker tables), 13,555 slots, 91 food and beverage outlets and 561 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2022, Gateway will celebrate 30 years in the business of gaming and entertainment in Canada. Additional information is available at www.gatewaycasinos.com.
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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
