Posted 9 days ago
-Assist the Manager in daily restaurant operations, ensuring efficient service and guest satisfaction.
-Oversee and coordinate staff schedules, optimizing shifts based on business needs.
-Train, mentor, and supervise servers, providing guidance on guest interaction, order accuracy, and service quality with SPO provided by the company.
-Handle customer inquiries, resolve complaints, and ensure a positive dining experience.
-Monitor staff performance, address issues promptly, and provide constructive feedback.
-Collaborate with the kitchen and bar teams to ensure timely and accurate order delivery.
-Participate in staff recruitment and assist with the onboarding process.
-Maintain cleanliness and organization in the restaurant, both front-of-house and back-of-house areas.
-Assist in maintaining inventory, ensuring stock levels are adequate for service.
-Manage cash transactions, handle cash register operations, and oversee payments.
-Communicate daily specials, promotions, and changes in menu offerings to staff.
-Work with the Manager on implementing health and safety regulations and food safety standards.
-Lead pre-shift meetings to update staff on menu changes, reservations, daily specials and other important information.
-Act as a resource for staff, addressing questions, concerns, and challenges.
-Foster a collaborative and supportive work environment among staff members.
-Maintain open lines of communication with the Manager to ensure seamless service.
-Assist in handling unexpected situations, such as busy rushes or guest complaints.
-Participate in training to stay updated on industry trends and service standards.
-Contribute to creating a friendly and welcoming atmosphere for guests.
-Promote teamwork and a strong work ethic among staff to uphold the restaurant's reputation.
-Promote VIP card sales.
House of Dawn brings a fresh take on Asian fusion cuisine, blending modern flavours with global influences. Alongside its culinary offerings, it features Richmond’s first-of-its-kind cocktail lounge, providing an upscale and vibrant setting for guests.
We’re seeking experienced, passionate individuals who value positivity, quality, and consistency. If you love food, beverages, and people—and enjoy a fun, dynamic environment—join our team!
House of Dawn brings a fresh take on Asian fusion cuisine, blending modern flavours with global influences. Alongside its culinary offerings, it features Richmond’s first-of-its-kind cocktail lounge, providing an upscale and vibrant setting for guests.
We’re seeking experienced, passionate individuals who value positivity, quality, and consistency. If you love food, beverages, and people—and enjoy a fun, dynamic environment—join our team!
