Posted 20 days ago
WHO WE ARE
The Vancouver Club is a distinguished private members club nestled in downtown Vancouver. Established in 1893, the Club has a rich history and a commitment to exceptional service offering an array of amenities, including dining, function spaces, accommodations, and fitness facilities. The Club is dedicated to providing unparalleled meaningful experiences for its members.
OPPORTUNITY OVERVIEW
We are looking for a Bar Manager, dedicated to exceeding expectations of both our members and guests to ensure the highest level of service is consistently provided.
The Bar Manager is primarily responsible for training beverage service staff, providing leadership to support their growth, building content for beverage focused events and meeting sales targets and budgets.
RESPONSIBILITIES
- Responsible for training and developing all beverage service staff, including developing a training program for the beverage team.
- Sets goals and delegates tasks to improve departmental performance.
- Performs skills/knowledge assessments with staff to identify areas where training is necessary.
- Participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Assists with service in the Grill, Lounge, and Rooftop during peak periods to take advantage of opportunities to create sales of wines and spirits.
- Responds to and handles guest problems and complaints.
- Sources all alcoholic and non-alcoholic beverages.
- Participates in monthly inventory counts of all wine, spirits and other beverages.
- Ensures that stock and par levels are kept at all times for all alcohol and non-alcohol products.
- Participates in the development and execution of the VC Cocktail program and all Club events that require beverage requirements.
- Participates in the costing and list prices for the cocktail program.
- Develops and maintains a cocktail recipe book.
- Other duties may be assigned as required.
REQUIRED EXPERIENCE AND QUALIFICATIONS
- Minimum of 3 years of management experience.
- Leadership skills to motivate and develop a team.
- Extensive experience in Food and Beverage Service
- Experience at a private club is a bonus.
- WSET Level 2 or ISG Diploma.
- Must have Serving It Right certification.
- Ability to lift/carry 25 kg.
- Ability to stay on feet for long periods of time.
- Computer Knowledge (MS Excel, MS Word).
- Excellent written and verbal communication skills.
- Demonstrate superior customer service philosophy
- Must have a professional appearance and manner, a gracious attitude and the ability to interact with diverse groups, as well as the ability to build strong relationships within the Club and Community.
- Will be required to maintain a flexible work schedule.
WHAT WE OFFER
- Opportunity to grow your career with a highly reputable organization.
- Transit cost coverage.
- Daily staff meals.
- Staff fitness classes (yoga, barre, boxing, and others).
- Non-matched RRSP contribution after 1 year of employment.
- Extended health and dental benefits after three months.
- Health and Wellness allowance per year.
- Christmas bonus.
- Uniforms and dry cleaning.
- Staff events.
- 50% off haircuts at the Club's salon.
- Positive and supportive environment - we work hard and we love to have fun.
The Vancouver Club is a values-driven private members club that is deeply committed to building an equitable and diverse workforce.
We recognize that our greatest asset is our team. We welcome diverse perspectives, educational backgrounds, and experiences to best serve our team, our members, and our community. Join us in shaping the future of Vancouver Club and delivering exceptional experiences for our esteemed members.
The Vancouver Club is located in the heart of the financial district in Vancouver British Columbia
The Vancouver Club is located in the heart of the financial district in Vancouver British Columbia
