Posted 21 days ago
Following the successful opening of Provisions in Whistler, Toptable will open it’s newest location in the heart of Kitsilano. Provisions is your all-day cafe with everything you need throughout the day perfect for dine in or take away. We will open early in the morning with fresh baked goods, an exceptional coffee and tea program and breakfast sandwiches. Throughout the afternoon and evening, we offer made-to-order salads & sandwiches, exceptional pastries and baked goods in a comfortable and relaxed setting.
Who you are: The Cafe Manager is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and thoughtful service. The Cafe Manager must possess strong leadership and communication skills, a passion for hospitality and building strong performing teams.
What you'll do:
Lead all team members in delivering consistently great hospitality to our guests
Collaborate with management team to keep a pulse on all guest feedback channels, seeking opportunities to improve the guest experience and build a strong base of repeat guests
Consistently offers positive and constructive feedback to all team members to build a strong performing team dedicated to hospitality, and achievement of business goals
Provides coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all
Fosters a close partnership with the kitchen management team, ensuring alignment on business goals and initiatives
Working closely with all stakeholders to build strong awareness in the local market
Balance daily operational responsibilities with short and long term business goals
Builds an infrastructure and foundation for operational success through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible
Ensure all fixed assets are in good working condition, oversee preventative maintenance of assets
Liaise with Home Office, leveraging expertise to ensure support for the opening, continued training, and overall communication
Builds trusting relationships with other company leaders to foster communication, collaboration, support, and sharing of best practices
You must have:
3+ years of leadership experience in a similar environment
Bachelor’s degree preferred, but not required
Proficient knowledge of systems and processes in restaurant management
Strong business and financial acumen
We offer:
Competitive salary with bonus potential
Vacation to support you with an active life outside of work
Full access to comprehensive medical, dental and vision benefits
Dining discount throughout the Toptable Group Restaurants
For over three decades, Toptable Group has defined elegant yet approachable dining through the passion and commitment of its award-winning chefs, renowned restaurant and wine directors, and dedicated staff members.
Through their exceptional cuisine and striking décor, each of our restaurants offers a unique dining experience, however they are all united by common elements. Since our inception, we have believed that the souls of our restaurants could be found in their kitchens, and this philosophy lives on. The finest regional ingredients – crafted by extraordinary culinary talent and delivered with an unparalleled level of hospitality – is what continues to set Toptable Group apart. Yet it is you, our guest, who truly continues to inspire us in our ongoing pursuit of excellence.
For over three decades, Toptable Group has defined elegant yet approachable dining through the passion and commitment of its award-winning chefs, renowned restaurant and wine directors, and dedicated staff members.
Through their exceptional cuisine and striking décor, each of our restaurants offers a unique dining experience, however they are all united by common elements. Since our inception, we have believed that the souls of our restaurants could be found in their kitchens, and this philosophy lives on. The finest regional ingredients – crafted by extraordinary culinary talent and delivered with an unparalleled level of hospitality – is what continues to set Toptable Group apart. Yet it is you, our guest, who truly continues to inspire us in our ongoing pursuit of excellence.
