Job Type: Full-Time
The Gateway to Your Future
The HR Business Partner plays a key role in building and supporting the foundation of Gateway Casino and Casino Rama’s workplace culture, policies and operations. It requires extraordinary interpersonal skills and a passion for managing positive working relationships and an understanding of effective workforce planning to meet operational objectives. This position provides human resources guidance and support to casino management and staff to facilitate the achievement of individual, team and organizational goals.
The successful candidate will demonstrate an ability to operate in a unionized environment and exercise a high degree of discretion and judgment.
We Provide
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
Key Responsibilities
Talent Acquisition
- Facilitates the recruitment process by creating postings, interviewing, reference checking, hiring, and delivering orientation
- Assists management in the preparation of interview questions and screening tools.
- Provides administration and gatekeeping for recruitment and hiring activities and results. This includes onboarding, data entry, processing hiring documentation and assisting employees with their enrollment in the benefits and pension programs
Leadership
- Supports and coaches’ management to ensure familiarity and application of human resources practices, programs, policies and regulations
- Takes a leadership role in health and safety, supporting the JHSC, completing accident investigations, meeting WSIB reporting requirements, and overseeing modified work programs and claims management activities
- Facilitates and conducts thorough and confidential workplace investigations with a detail-oriented and resourceful approach to support a timely resolution
- Retains a thorough and updated knowledge of company programs, policies, procedures and gaming regulations. Liaises with government regulators to ensure compliance
- Retains a thorough and updated knowledge of human resources practices, legislation and policies to respond to employee and management inquiries
- Identify issues, recommendation of changes as well as facilitation and resolution/implementation of specific HR issues/changes
- Exercises due diligence on behalf of the Casino and provide sound and informed advice that is consistent in interpretation and application of policies, procedures, collective agreements, employee handbooks, and employment legislation.
- Provides support and guidance to the Human Resources Coordinators and admin supports
- Provides back-up to the other HR Business Partners as required
Employee and labour relations
- Coaches and counsels managers on employee performance issues, best practices and effective communications (development and disciplinary)
- Provides guidance to managers regarding performance, attendance and progressive discipline processes
- Supports managers and employees through conflict and dispute resolution
- Provides expertise and guidance on application and interpretation of the Collective Bargaining Agreements and other Labour Relations functions, activities and processes
- Addresses issues with Union and work with manager to draft letters of understanding
- Ensures the timely and accurate communication and processing of collective agreement reports/initiatives for example, seniority lists, Step 3 meeting minutes, various reports and minutes at labour/management meeting
Organizational development
- Identifies and implement key programs to further enhance employee engagement and professional development
- Supports the design, implementation and ongoing delivery of Human Resource programs and initiatives
- Provide back-up for Manager Human Resources during times of absence
- Supports HR processes and maintains accurate documentation for employee and departmental files and information systems
What You Bring
- Minimum of 3-5 years progressive Human Resources experience including recruitment, employee relations, labour relations and other key human resource
- Post-secondary diploma/degree in human resources management; CHRP/CHRL designation an asset
- Employee relations experience in a Union/Non-union environment
- Knowledge of Performance management programs
- Experience with cost claims management and injury prevention programs
- General knowledge of ESA legislation, Human Resources theories, practices, legislation and resources
- Knowledge and experience using HRIS software an asset
- Be familiar with the principles of employment equity and work with team members and managers to uphold equitable employment practices.
- Labour Relations experience including but not limited to grievance management, layoffs, minutes of settlement, letters of understanding, arbitration & mediation, interpreting articles, providing guidance and assistance to team members in relation to the Collective Agreement
- Comfortable problem solving on your own and
- Ability to multitask providing sound advice despite multiple interruptions
- High proficiency with Microsoft Excel, Word and Outlook
- Strong analytical, organizational and interpersonal skills
- Proven high level of Customer Service
- Strong and effective communications – written and verbal
- Strong interpersonal skills, communication skills and negotiations skills
- Well-developed critical thinking skills
- Ability to exercise a high degree of discretion and judgment
- Ability to build and maintain strong relationships and act as a facilitator
- The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Why Work With Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.
Get to Know Gateway
Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.
What Is Next
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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
